Datenschutzerklärung

Last Updated: August 11, 2026
This Privacy Policy applies to the website operated by Anoviaa and complies with the European General Data Protection Regulation (GDPR / DSGVO), German Federal Data Protection Act (BDSG), and the German Digital Services Act (DDG). It explains how we collect, use, store, and protect your personal data when you visit our website, browse products, and complete online purchases within Germany and the European Economic Area (EEA).
By accessing our website and using our services, you acknowledge that you have read and agreed to all terms outlined in this Privacy Policy.

Data Controller Information

The data controller responsible for your personal data is Anoviaa.
Website: www.anoviaa.shop
Email: hello@anoviaa.shop
Phone: +49 40 2513445
Address: B212 48, 27570 Bremerhaven-Geestemünde, Germany
You may contact us for data access, correction, deletion, data portability, or privacy complaints at any time.

Personal Data We Collect

We collect only necessary personal data in accordance with GDPR data minimisation principles:
  • User-provided Data: Full name, email address, contact phone number, billing and delivery address, postal code, order details, customer support messages, return and refund requests.
  • Transaction Data: Order history, payment confirmation records, and purchase preferences. We do not store full credit card details. All payments are processed by EU-GDPR compliant payment providers with PCI DSS certification.
  • Technical Data: IP address, device information, browser type, website logs, and cookie data for website optimisation, security maintenance, and fraud prevention.

Purpose & Legal Basis of Data Processing

We process your personal data based on contract performance, legitimate interest, and user consent under GDPR:
  • To process, confirm, pack, and deliver orders across Germany and the European Union
  • To respond to customer enquiries, after-sales support, return and refund services
  • To send order confirmations, shipping updates, and official service notifications
  • To maintain website security and prevent fraudulent transactions
  • To send marketing content only with your explicit opt-in consent
  • To retain records to comply with German commercial and tax law obligations

Third-Party Data Sharing

We never sell or trade your personal data. We only share essential data with GDPR-compliant third-party service providers including payment processors, German logistics carriers, hosting providers, and analytics tools. All partners are contractually required to follow EU and German data protection laws.

Cookies

This website uses functional and analytical cookies to improve user experience, complying with EU ePrivacy rules and German DDG regulations. You may manage or disable cookies via your browser settings.

Your GDPR & German Data Protection Rights

You have the right to access, correct, erase, restrict processing, and request data portability of your personal data. You may withdraw consent at any time and lodge a complaint with a German data protection authority if you believe our processing violates applicable laws.

Data Retention

We retain personal data only as required by German law. Order and financial records are stored according to statutory tax retention periods. Support data is deleted after case closure, and marketing data is removed upon opt-out.

Data Security

We use SSL encryption, secure server infrastructure, and strict internal access controls to protect user data, complying with GDPR technical and organisational security requirements.

Minors Protection

Our website is intended for users aged 18 and older. We do not knowingly collect minor data and will delete any such data immediately upon discovery.

Policy Updates

We may update this Privacy Policy to comply with new EU or German legal requirements. Updates will be published with the latest effective date.